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Terms and Conditions

Making a purchase

Making a purchase could not be simpler just click on items that you would like to buy go to checkout and follow the on screen instructions.

All credit card numbers are encrypted, they are not held in clear text on any web site. Payments are processed safely and securely by Barclaycard Merchant Services.

Delivery schedule
We do ask you during the ordering process what would be your ideal delivery date. We then try our best to accommodate this date into our order processing.

This gives our customers the potential to allow time for garden preparation and so on before their seedlings are delivered.

Sometimes due to the seasonal and variable nature of growing plants we are unable to deliver exactly when you specify. If this is the case an e-mail will be sent indicating the expected delivery date for your order.

If for any reason the particular plants ordered become unavailable we will contact you by e-mail or telephone to arrange a suitable alternative or refund.

We use Royal Mail Parcel Force next day delivery service for all our plants.

Postage and packing
Our aim is to get the best possible quality vegetable and herb plants to you in the best possible condition. This requires good functional and ecological packaging along with a speedy means of delivery. For these reasons we charge postage and packaging at the following rates:

Orders less than £20 p&p = £3.99
Orders above £20 p&p = £5.99
Orders above £100 p&p = £7.99

VAT
The prices quoted on our website are listed inclusive of VAT where applicable at the appropriate rate.
Returns Policy

What to do if the items you receive are not up to standard: Please contact us by email or telephone and we will replace the affected items or supply a credit note to be used against future purchases.

GENERAL INFORMATION
Rocket Gardens reserves the right to make changes to product information and prices without prior notice.
Illustrations of items featured are for guidance only. We reserve the right to supply an item which may not be identical to the illustration; but could be identified as the same product.

All purchases from Rocket Gardens are governed by English Law.

Your statutory rights are not affected.

Wholesale & Large Orders
We are happy to accomodate large orders and trade enquiries. Please contact us at info@rocketgardens.co.uk for further information.